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Perspectives

Building the Patient-Centered Medical Home

Fred Pelzman, MD, on improving patient care

Building the Patient-Centered Medical Home
AI: Could It Answer Patient Emails, or (Legitimately) Excuse You From Jury Duty?

Answering a jury summons gave me time to think about how artificial intelligence could help us

October 7, 2024
A photo of the New York County Supreme Courthouse in Manhattan, New York.
Building the Patient-Centered Medical Home
Flipping Panel Management on Its Head

Let's make it easier for our patients to get the preventive care they need

September 30, 2024
A photo of a sticky note on a laptop which reads: Schedule Colonoscopy.
Building the Patient-Centered Medical Home
Perfecting the On-Call System

Some patients clearly need emergency care, but maybe others could be triaged to primary care

September 23, 2024
A photo of a man in bed at night answering his smart phone.
Building the Patient-Centered Medical Home
Immediate Test Result Access: The Good, the Bad, and the Complicated

Answering patients' questions and addressing their anxieties can be challenging

September 16, 2024
A photo of a female physician discussing data on a tablet to her female patient.
Building the Patient-Centered Medical Home
The Goldilocks Dilemma: Too Much, Too Little, Just Right

Getting a concise yet useful medical history from an outside institution can be complicated

September 9, 2024
A still of the courtroom mail bag scene from Miracle on 34th Street.
Building the Patient-Centered Medical Home
A Brief Missive From the Lake

Rest, relaxation, and a chance to reflect on what our office could improve

August 26, 2024
A sunset photo of a gazebo at the edge of a lake in New Hampshire.
Building the Patient-Centered Medical Home
What's the Best Way to Help Specialists Succeed? Beef Up Primary Care

Let us handle the garden-variety hypertension and diabetes, and give them the complex cases

August 12, 2024
A photo of an anatomical heart model on the desk of a female cardiologist.
Building the Patient-Centered Medical Home
The Next Big Shiny Thing

These new devices never live up to their promises, but I keep hoping anyway

August 5, 2024
A computer rendering of a portable ultrasound device sitting on a red carpeted stage with spotlights on it.
Building the Patient-Centered Medical Home
Yearning for the Old-Fashioned Progress Note

In these days of templates and hashtags, figuring out a patient's status isn't always easy

July 29, 2024
An overhead shot of a blank patient progress notes form on a clipboard next to a cup of coffee and stethoscope.
Building the Patient-Centered Medical Home
When the CrowdStrike Global Outage Struck

We depend heavily on technology, but let's not forget about the humanity in healthcare

July 23, 2024
A photo of a laptop displaying a blue error screen.
Building the Patient-Centered Medical Home
Let's Make Primary Care a Primary Focus

We must ease paperwork burdens on our specialty and make it more attractive to future physicians

July 15, 2024
A photo of a female physician talking to her female patient over a desk cluttered with paper.
Building the Patient-Centered Medical Home
Rocky Mountain High

What did I find at the Aspen Ideas Festival? A lot of inspiration and hope

July 8, 2024
A photo of the site of the Aspen Ideas Festival in Aspen, Colorado.
Building the Patient-Centered Medical Home
Two Tries and We're Done? I Don't Think So.

We need to work harder to ensure that patient referrals actually go through

June 17, 2024
A close up photo of a smartphone showing missed calls and unread text messages.
Building the Patient-Centered Medical Home
Sorry, Wrong Provider

There's such a thing as too much information, especially if the patient isn't yours

June 3, 2024
A photo of a mature male physician at his desk looking at his computer.
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